- Student Support Services
- Orientation Services
- Group Medical Insurance Scheme
- Accommodation Arrangement
- Student Handbook
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Categories |
Support Services | Role |
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Course Enquiry |
Course Enquiry Progression Pathway Application |
Sales & Marketing |
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Admission |
First-Day Reporting to College |
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Orientation programme |
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Student Service |
General Enquiries |
Student Support Service Department |
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Medical Insurance |
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Refund Request |
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Transfer/Withdrawal/Deferment of Course |
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Emergency and Insurance Claims |
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Application for Leave / Absence |
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Feedback and Dispute |
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Request Letter |
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Examination |
Course Schedule, Results, and Certificate |
Academic Director / Program Manager |
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Academic Counselling |
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Re-exam or Re-module |
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Appeal Case |
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| Fee | Application Fees Payment |
Accounts |
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Miscellaneous Fees Payment |
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IT |
Wireless Internet Connection |
IT Executive |
| Website/ Notice Board | Content and Information |
Quality Assurance |
Newton International College provides orientation and induction programmes for all newly-enrolled students to:
- Introduce the Administrative Staff as point-of-contact;
- Tour of School Facilities;
- Inform students of course admission requirements, modules, and synopses, courses duration, and classes schedule;
- Inform students of total fees payable throughout the course duration;
- Inform students of their rights (include dispute resolution procedure, fee protection scheme, and reference to CPE’s official website);
- Inform students of course deferment/extension criteria and procedures, suspension and expulsion conditions;
- Brief students on education pathway, examination fees, and miscellaneous fees structure;
- Brief students on the transfer/withdrawal/refund policy;
- Brief students on relevant Singapore Laws and ICA regulations;
- Conduct a new student survey on agents (if students are recruited through an authorised recruitment agency);
- Acknowledge the receipt of the Newton International College Student Handbook, and
- Give details of the organisation awarding the certificate (if applicable).
Exemption for Singaporean / PR students if they are already covered by their own medical insurance plan. Newton International College which does not provide medical insurance coverage for any student not exempted will not be awarded the EduTrust certification.
Newton International College after Edutrust certification will appoint medical insurance provider AXA Insurance Singapore Pte Ltd. Students can download the group medical insurance policy’s coverage, and any exclusion and claim procedure from NIC’s website.
Newton International College will assign Administrative staff /Sales Consultants/agents to pick up students from the airport and send students to the hostels recommended by Newton International College. The Administrative staff / Sales Consultant / Agent will provide students with information on medical check-ups, the location of nearby banks, MRT stations, and bus stops.
Newton International College will also assist international students to complete the formalities at Immigration & Checkpoints Authority, Singapore.
Hostel service providers recommended by NIC are:
- East Lodge Management Pte Ltd
